Emotional Intelligence Series

It’s a fascinating truth about human nature: we often believe we “know” someone—until things go sideways. The colleague who’s calm and collected in meetings suddenly becomes withdrawn and terse under deadline pressure. The friend who’s usually upbeat snaps at the slightest irritation when life throws a curveball. And perhaps most revealing of all—we see sides of ourselves we didn’t know existed when we’re tired, overwhelmed, or afraid.

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