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quick read — Emotional intelligence

6 Ways to Master Conflict Using EI

Conflicts are inevitable. However, how we handle these conflicts can make a significant difference in our professional relationships and overall success. Leveraging Emotional Intelligence (EI) can be a game-changer in managing and resolving conflicts effectively. Here are 6 strategies to master conflict using EI:

No. 1 — Self-Awareness. Understand your emotional triggers and responses. Being aware of how you feel during a conflict helps you maintain control and prevents emotional outbursts that can escalate the situation. Acknowledge any personal biases or assumptions that might influence your perspective. This self-awareness allows for a more objective and fair handling of the situation.

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